Errors in Dentistry: A Call for Apology
argues that apologies are very important in maintaining relationships with patients that are based on trust and mutual respect; based on an article in the Journal of the American College of Dentists. (1 credit hour)
Learning Objectives
After completing the course, participants will be able to:
- Understand what is meant by “ethics”
- Understand why ethics are important
- Understand how codes of ethics function
- Understand the difference between being legal and being ethical
- Understand the terms “profession,” “professional,” and “professionalism”
- Understand obligations to patients
- Understand the relationship between dentistry and business
- Understand paternalism and how it affects patients
- Understand the relationship between risk management and ethics
- Understand the ethical issue of compromising quality
- Understand ethical issues of abuse of prescriptions by patients; access to dental care; advertising; child abuse; confidentiality; dating patients; delegation of duties; disclosure and misrepresentations; emergency care; financial arrangements; harassment; informed consent; managed care; obligation to treat patients; and refraining from treatment
- Become familiar with elements and principles of ethical decision making
- Become familiar with three models for ethical decision making
- Be able to evaluate an ethical dilemma from the perspective of an accepted decision-making model
Please Review the Following Article:
Errors in Dentistry: A Call for Apology
Reference
Barry Schwartz, Errors in Dentistry: A Call for Apology, Journal of the American College of Dentists, 2005, 72(2), 26-32.